Polypro tubing is more fragile than beginner hoop tubing, and needs to be treated with care. 

 

Upon first receiving your polypro hoop, or if you've had it coiled down for longer than a few hours, please allow it to relax and expand for several hours before connecting. Please do not store it collapsed. Coil it down slowly and carefully only when you need to travel with it. 

 

Most hoops can be coiled down to half their size, however we do not recommend this, as it puts a lot of strain on the tubing and connector. We recommend partially coiling and tying with the ribbons we provide, instead. 

 

Try to avoid leaving your hoop in very hot or cold environments, and to avoid dropping it on hard surfaces. Using your hoop in cold weather - especially if you have a high impact style of hooping - can increase the risk of your hoop breaking.

 

If you find the hoop difficult to open, do not yank it - a gentle wiggle-pull motion is what you need. If the button does not sit perfectly in its hole upon closing the hoop, gently twisting one end should solve that problem. 

 

With taped hoops, a small amount of wrinkling is inevitable and normal when the hoop is collapsed, but should not be very noticeable when the hoop is restored to its full size.

Once a purchase has been made, it is final and cannot be cancelled or refunded. If you have made a mistake in your order, please contact me and we will work it out. 

I do not accept returns unless the item I sent you is faulty or incorrect. If you are in any way unsatisfied with your purchase, please contact me immediately so we can work together to resolve the issue.

An inner strip of grip tape can be added at no extra cost. Please let me know if you would like this (and your colour preference if you have one) in the notes to seller. Available grip tape colours are UV pink, UV Blue, UV Yellow, UV Orange, UV Green, Purple, White, Black, and Red for both 5/8 and 3/4 hoops, plus Teal, Dark Green and Bright Yellow for 3/4 hoops.