Once a purchase has been made, it is final and cannot be cancelled or refunded. If you have made a mistake in your order, please contact me and we will work it out. 

I do not accept returns unless the item I sent you is faulty or incorrect. If you are in any way dissatisfied with your purchase, please contact me immediately so we can work together to resolve the issue.

Polypro tubing is much more fragile than beginner hoop tubing, and needs to be treated with care to prolong its life for as long as possible. 

Try to avoid leaving your hoop in very hot or cold environments, and to avoid dropping it on hard surfaces.

Please be aware that using your hoop in cold weather - especially if you have a high impact style of hooping - increases the risk of your hoop breaking.